I am sure everyone on my email list has heard of the ransomware attacks going on across the world. For all of you I wanted to give you some information about it and how to protect yourself from ransomware. Ransomware can be scary stuff. Your computer at home or work and all of your files can be locked up by this malicious software. So I wanted to tell others what to do about it.
We’ve all been there. You are walking down the hall and someone asks you to take a quick look at something since your just walking by. There is not a ticket for the issue. It ends up taking a couple hours because his software is not communicating correctly with other software. It takes a lot longer than it should have. What can you do in situations like these? I have a few suggestions to get them to submit work tickets if this has ever happened to you.
Making the jump to system administrator in the Windows world is one of the highest paying jobs in the IT industry. It is quite worthwhile to be working on this. It is a different skill set than fixing computers like the help desk people. There are many who have trouble making the jump though. Here are the things you need to work on for this job title!